2013 DSE 英文卷三 Part B2 考評報告重點｜Data File 點用先唔會變抄襲？
2013 年英文卷三 Part B2 嘅情境係你扮演 Marty Poon，一本生活雜誌編輯嘅助理。呢份卷有三大任務：寫一篇關於過去香港旅遊業嘅專題文章，Task 8；寫封電郵俾作者要求修改文章，Task 9；同埋寫篇社論講旅遊業嘅正面影響，Task 10。當年有 49,036 個考生揀咗 B2，佔咗 62.51%，可見大部分人都對自己幾有自信。但考評報告顯示，Task 8 平均得分 51.04%，Task 9 平均 60.60%，Task 10 平均 53.28%，其實唔算特別高。到底高分卷做啱咗咩？低分卷又做錯咗咩？等我將考評員嘅評語翻譯做學生語言，等你知道點樣進步。
首先講下 Data File。2013 年 B2 嘅資料包羅萬有，有旅遊節目 podcast、職場電郵、編輯會議紀錄、出版指引、編輯部筆記、電視旅遊節目講稿、旅遊論壇討論、訪問筆記、讀者來信，仲有學術網誌文章。好多考生一見到咁多資料就驚，急不及待想快啲讀完，但其實重點唔係你讀得幾快，而係你識唔識得揀同識唔識得問問題。考評員建議大家讀 Data File 嗰陣要問自己：Who is the writer？What is their purpose？Who is the intended reader？同埋最重要嘅：How does this text fit together with other texts in the data file？呢三個問題聽落好簡單，但真係做到嘅人唔多。
Task 8 係三個 task 之中最難嘅，平均得分 51.04%。考生要寫一篇 short feature article，題目已經俾咗，叫 "Hong Kong Tourism: The Way It Was"。考評報告話，高分考生最叻嘅地方係識得 synthesize，即係將 Data File 入面唔同來源嘅資訊整合，再寫出有條理嘅文章。佢哋會將資料組織成 focused paragraphs，每段有個 main point，再用例子 support。
例如有高分考生寫到香港以前嘅旅遊活動，會用返自己嘅語言組織："Interestingly, the activities that tourists engage in were very different. People often danced after dinner and ladies wore beautiful gowns. Men would go tiger hunting in the New Territories." 呢段寫得好，因為佢將 Data File 嘅資料消化咗再吐出嚟，有主題、有例子，仲有具體細節。但低分考生就做咗咩呢？佢哋直接由 Data File 抄一大段落嚟，例如："This incident apparently became so famous that lots of tourists from North America used to come to Hong Kong in 1920s to go tiger hunting in the New Territories, though none were as 'successful' as Mr. Derby." 考評員一見到咁嘅答案就知道你冇諗過，純粹複製貼上，effective communication 嗰 part 一定低分。
仲有個分別係 opening。高分考生會用原創嘅開場白吸引讀者，例如："Nowadays, travelling to foreign countries is very easy. However, in the past it was not as simple as we perceive." 呢個開場好，因為佢用今昔對比引出主題，令人想繼續讀。但低分考生就會抄 Data File 入面嘅句子做開頭："I am writing a short article about travel and tourism in Hong Kong in the 1920s." 一睇就知你冇花過心思，分數自然低。所以做 Task 8 嘅第一個秘訣就係：千祈唔好照抄 Data File。你要做嘅係讀完資料之後，閂咗份 Data File，用自己嘅話寫。寫之前諗清楚每段要講咩重點，再揀選相關嘅細節嚟 support。記住，你係雜誌助理，你寫嘅係 feature article，要有吸引力，唔好寫到似報告或者功課。
Task 9 係寫電郵俾作者要求修改文章，呢題平均得分 60.60%，係三題之中最高，大部分考生都識搵返相關資料。但分數高唔代表做得好，關鍵係你點樣提出請求。考評報告話，成功嘅考生會用 politeness strategies，例如寫 "We would like you to check the spelling of Thai place names carefully" 或者 "Please kindly reply this email for the confirmation of accuracy of details." 呢啲語氣客氣但又有商業味，維持咗 polite yet businesslike 嘅 tone。
但失敗嘅考生就會用命令式語氣："Besides, you have to check carefully the spelling of Thai place names, make sure there are no mistakes. Also, you have to make sure that all the details in the article are accurate." 一連串 "you have to" 同 "make sure"，睇落似鬧人多過似請求。你要記住，你係雜誌助理，對方係作者，你冇權命令佢，只可以禮貌地提出建議。除咗語氣，subject line 都好重要。考評員舉咗個好例子："Changes concerning your article on plastic surgery holidays"，呢個 subject line 清楚講明電郵目的，對方一睇就知你要佢做咩。但差嘅例子就有 "Things to remind you of" 或者 "Message from Asia Life Magazine"，呢啲太過 vague，讀者一睇唔知你想點，職場溝通效率零分。
做 Task 9 嘅貼士係：寫電郵之前，先諗清楚你同對方嘅關係。你係邊個？對方係邊個？你寫嘅目的係咩？用 "we would like you to" 代替 "you have to"，用 "could you please" 代替 "make sure"。開頭要有適當稱呼，結尾要有適當結語，例如 "Best regards" 或者 "Yours sincerely"，呢啲格式分唔好失。另外，subject line 要具體，最好包含文章主題同你要求嘅行動，例如 "Revision needed for your article on XXX"。
Task 10 係寫社論回應讀者來信，講旅遊業嘅正面影響，平均得分 53.28%。呢題好多考生中伏，因為佢哋搞錯咗 editorial 嘅 genre。高分考生會明白佢哋係以雜誌編輯身份寫作，面向既定讀者群。例如有考生寫："It is suggested by some of our readers, like Mr. Kevin Hui, that tourism is negatively influencing the local people like the tribe of people in Brazil." 呢句好，因為佢用咗 "our readers"，顯示到編輯嘅身份，又引用咗讀者嘅意見做開場，符合 editorial 回應讀者嘅功能。
但低分考生就會寫："Dear Editors, With reference to a letter from Kevin Hui in your magazine, which claims that tourisms are hurting the local people, I would like to express my views." 呢個開場有幾個問題：第一，佢用 "Dear Editors"，即係佢以為自己係讀者投函，而唔係編輯寫社論；第二，"I would like to express my views" 太過個人化，唔似代表雜誌立場。Editorial 係代表整本雜誌發聲，應該用 "we" 而唔係 "I"，立場要鮮明。
另外，Task 10 要求你講旅遊業嘅正面影響，但好多考生被 Data File 入面嘅負面資訊分散咗注意力，花大量篇幅講旅遊業有幾差，例如話旅遊業令到犯罪率上升，最後先補一句 "but we have to admit that tourist does bring in a lot of positive effect"。考評員話呢種寫法會破壞 coherence，因為社論應該集中講正面影響，而唔係變成利弊分析。如果你成篇都係講壞處，讀者會覺得你立場搖擺，唔知你想講咩。
高分考生會先簡短總結讀者觀點，然後用 Data File 嘅資料論證旅遊業嘅好處。佢哋仲會俾個好 title，例如 "Travel with respect helps local community"，呢個 title 同文章內容一致，又點出正面主題。低分考生嘅 title 往往同內文脫節，或者太過籠統，例如淨係寫 "Tourism"，咁樣完全顯示唔到你嘅組織能力。
針對 Part B2 整體，考評報告有個好重要嘅提醒：好多考生以為將 Data File 嘅靚字靚句抄落去就會高分，其實相反。考評員明確講，"those candidates who rely solely on direct copying from the data file will fare poorly"。你要做嘅係 adapt，將資料消化後配合你嘅寫作目的同讀者對象再呈現。例如 Data File 有段講旅遊業數據，你唔好成段搬，要揀選同你論點相關嘅數字，再用自己嘅句子引入，例如 "According to the survey conducted in 2012, over 60% of travellers..." 而唔係照抄原文。
最後一個重點係 genre awareness。2013 年 B2 考咗 feature article、email 同 editorial 三種文體，每種都有唔同格式、語氣同組織結構。Feature article 要有吸引力嘅開頭、清晰嘅主題段落、生動嘅例子；Email 要有 subject line、適當開頭結尾、禮貌語氣；Editorial 就要代表雜誌立場，回應時事或者讀者意見，用詞要權威但唔失親切。如果你連自己寫緊咩文體都唔清楚，格式分同語氣分一定唔會高。建議大家平時多讀雜誌文章、職場電郵同報紙社論，留意佢哋點開頭、點轉折、點收結，將呢啲結構記入腦，考試先會運用自如。
總括嚟講，2013 年 Part B2 考嘅係你處理同轉化資訊嘅能力。由 Task 8 嘅資料整合、Task 9 嘅語氣拿捏，到 Task 10 嘅文體意識，每一部分都需要你主動思考，而唔係被動抄襲。記住，Data File 係你嘅工具，而唔係你嘅答案。識得點樣用工具嘅人，先至係真正嘅高手。